DO NOT USE THIS EMAIL FOR EMERGENCY SERVICE REQUESTS. IF YOU ARE EXPERIENCING WATER FLOWING WITHOUT CONTROL – AN EMERGENCY – CALL OUR EMERGENCY SERVICE LINE AT 937-277-1016.
Do Not Report Service Via Email AND Phone: Email is for non-emergencies, phone is for emergencies only.
Do not report service more than once in a 48 hour time frame or charges for misuse may apply.
Do not report service if any of your utilities are OFF. Reinstate utilities and then report service.
Many service requests are the residents responsibility – review the “How To” videos below showing several things you can do yourself.
Management will not: Replace light bulbs in your unit, replace furnace filters, replace smoke detector batteries.
All Blanks must be filled in or service request will not be submitted.